Diplomatic/courtesy Visas shall be applied for and issued online through www.evisa.go.ke.

Courtesy Visa: This is a visa issued to Diplomatic, Official and Service passport holders coming into the country on official duties, or transiting through Kenya to a third country for official business or duties. It is issued free of charge/ gratis.

For Visa inquiries, 

Call eVISA Customer Care

Working hours 8:00am to 5:00pm
+254 202 222 022,
+254 110 922 063,
+254 110 922 064
Payment queries:
+254 110 922 062
Email: evisa@immigration.go.ke, balozi@kenyahighcommission.ca

Outside Official Working hours
+254 112 620 512,
+254 112 620 693



Travellers to Kenya are required to have:

  1. A negative PCR based COVID-19 certificate of test taken within 96 hours before arrival in Kenya.
  2. The PCR certificate should be validated under the Trusted Travel platform. Please Click here to create an account and then proceed.
  3. Travelers are also required to submit their Travelers Health Surveillance form online through the “jitenge” platform prior to disembarking. Travelers can download the jitenge app on Google Play Store and complete the online registration form MOH Health Surveillance Form. Upon registration into the platform, the traveler will be issued a QR code that should be presented to the health desk upon arrival in the country. They are also expected to self-monitor and report daily on the same platform for (14) days while in Kenya.


Visa applications without complete requirements will not be processed. Please ensure all the requirements are met.

Please note that the possession of a Kenyan Visa is not the final authority to enter Kenya. The immigration officer at the port of entry may deny permission to land if the visitor is unable to fulfill the immigration requirements and if the entry and presence of such a person in Kenya would be contrary to national interests, even if such a person is in possession of a valid visa for Kenya, provided that any such refusal is consented to by the Director of Immigration Services in Nairobi, his Deputy or Regional Immigration Heads in Mombasa and Kisumu.

A Kenyan visa is valid for 3 months from the date of issuance. A visa holder should enter Kenya within 3 months from the date of issuance. The length of stay in Kenya begins on the date of entry into Kenya, NOT from the date of visa issuance. The authority to stay is the entry stamp issued by the immigration officer at the port of entry.